Main Road Mart

What is this Privacy Notice for?

This privacy notice, together with our Terms and Conditions, explains how we handle your personal data in connection with your use of the Platform. It outlines our data collection and sharing practices, the purposes for which we use personal data, the ways we protect it in accordance with data protection laws, and your privacy rights. Please read this notice carefully.

When Does This Privacy Notice Apply?

This Statement applies to Personal Data processed by Main Road Mart when you:

Visit our website (www.MainRoadMart.com) or any other Main Road Mart website(s) referencing this Statement (collectively, “Website”).
Use, download, or access any of our internet-based offerings, including mobile platforms, software, or applications (collectively, “Services”).
Visit Main Road Mart’s branded social media sites.
Receive communications from us, including emails, phone calls, or other electronic messages.

Data We Collect

We collect information directly from you, such as when you complete forms or access, download, or obtain products or Services. This information typically includes:

Name, contact details, email ID, IMEI, and device details.
Your communications with Main Road Mart personnel.
Content you post on our social media sites.
Information you provide on the Website, such as online questionnaires or feedback forms.
Information you provide when subscribing to SMS services.
Information you provide when creating your account, including login credentials and your use of and preferences for the Services.

We also collect information indirectly via your use of the Services, such as through web logs collected automatically using various technologies. This information generally includes IP addresses, device details, browser types, domain names, and other anonymous statistical data regarding aggregate usage.

Additionally, we collect Personal Data from public records, publicly available sources, vendors, data suppliers, service providers, and social networks like LinkedIn. This information generally includes business contact information such as names, contact details, job titles, IP addresses, and social media profiles.

Use of Personal Data

Main Road Mart uses your Personal Data for various purposes, including:

Administering our Website and Providing Services: We process your data to fulfill our contractual obligations, manage and promote our business, operate and administer the Website, and improve the Services.
User Registration: We process your data to register and administer your account, provide technical support, verify your identity, and send important account and service information.
Support Requests: We process your data to fulfill your support requests, communicate with you, and meet our contractual obligations.
Compliance, Security, and Functionality: We process your data to ensure compliance with our terms, promote safety and security, and protect our rights and those of others.
Improving Website and Services: We analyze trends, usage, and interactions to improve our offerings and personalize your experience.
Marketing Communications and Advertising: We process your data to promote our Website and Services, send marketing information, and provide personalized content.
Payments: We process your data to verify financial information and collect payments to complete transactions and meet our contractual obligations.
Legal Obligations: We may process your data for legal and compliance reasons, such as responding to requests from authorities or protecting our rights and those of others.

Tracking Users’ Use of the Platform

We use various tools to assess how you use and interact with the Platform, including information about your visit, such as your IP address, device ID, browser details, location, and connections. This data may be collected automatically using cookies, web beacons, and behavioral targeting technologies. More information can be found in our Cookies Policy.

Disclosure of Your Information

Main Road Mart may share Personal Data in the following situations:

Contracted Service Providers: We may share data with service providers to conduct business operations, such as hosting, payment processing, analytics, marketing, and client support.
Your Employer: If you use our Services as an authorized user or with a corporate email, we may share data with your employer as needed.
Mergers or Acquisitions: In the event of a merger, acquisition, or sale, we may disclose Personal Data as part of the transaction.
Data Analytics: We may share anonymized and statistical data with third parties for analysis and improvement purposes.
Public Forums: Personal Data you post on public forums or social media may be visible to others. Be cautious about sharing confidential information.
Friends/Acquaintances: Information shared with friends or acquaintances may be collected and used by others. We cannot control what others do with the information you share with them.

Using Your Data in Accordance with Data Protection Law

We rely on the following conditions to process your Personal Data:

Consent: We may use your data for promotional offers if you have provided consent.
Legitimate Interests: We collect data to provide our services and ensure the security and functionality of our Platform, balancing our interests with your rights under Data Protection Law.
Compliance with Legal Obligations: We process data to comply with legal requirements, such as responding to legal requests or protecting our rights.
Substantial Public Interest: We may process data where necessary for reasons of substantial public interest.

If we use your data for purposes not covered in this notice, we will inform you of the new purposes before processing.

Retention Period

We retain Personal Data based on business needs and legal requirements. Data is kept for as long as necessary to fulfill the processing purpose and related purposes, such as responding to questions or complaints, demonstrating compliance with regulatory obligations, and maintaining records. We may also retain data for legal, regulatory, or technical reasons or for research or statistical purposes, ensuring privacy protection.

Location of Processing

Main Road Mart operates solely in India, and your data is processed within India. Some service providers may process data outside your jurisdiction. We ensure that data is protected in compliance with applicable laws, using appropriate agreements and safeguards.

Minors

Main Road Mart’s Services are intended for business clients and are not directed at minors. Transactions on the Platform are available only to individuals who can form legally binding contracts under Indian law. Minors under 18 years old may use the Platform only with the supervision and consent of a parent or legal guardian. We do not knowingly collect Personal Data from minors under 18. If you believe your child has provided us with Personal Data without consent, please contact us at the email provided below.

Security of Personal Information

We are committed to protecting the security of your information during transmission using Secure Sockets Layer (SSL) software, which encrypts the information you provide. Data is stored on secure servers and accessed only by authorized personnel. We have implemented reasonable safeguards, including physical, electronic, and administrative measures, to protect your data in compliance with data protection laws. However, no security system is impenetrable, and we cannot guarantee absolute security.

We have taken steps to comply with General Data Protection Regulation (GDPR) and ISO 27001:2013 standards, implementing data security measures and working only with partners who adhere to similar security practices.

How We May Contact You

We may contact you in the following ways:

Service Communications: We communicate with you regarding transactions you have initiated with us.
Marketing Communications and Newsletters: With your permission, we may send you materials about Main Road Mart's offers and updates via email or SMS. You can unsubscribe at any time by clicking the “unsubscribe” link or contacting us.